Terms of Use

1. Introduction

Welcome to Zajels. These Terms of Use (“Terms”) govern your access to and use of the Zajels platform, website, and related services (the “Service”), provided by **ASA E-BUSINESS LTD** (“we,” “us,” or “our”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree to these Terms, you must not use the Service.

2. Eligibility

You must be at least 18 years of age or the age of legal majority in your jurisdiction to use the Service. By using Zajels, you represent and warrant that you meet these requirements and that your use of the Service does not violate any applicable law or regulation.

3. Account Registration and Security

To access certain features, you must register for an account. You agree to provide accurate, current, and complete information and to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Zajels is not liable for any loss or damage arising from your failure to protect your account security or from any unauthorized access resulting from your negligence.

4. Use of the Service

4.1 Permitted Use

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your internal business operations, subject to these Terms.

4.2 Prohibited Use

You agree not to engage in any of the following prohibited activities:

• **Unlawful Activity:** Using the Service for any illegal purposes or in furtherance of illegal activities.
• **Abuse and Harassment:** Engaging in any behavior that is abusive, harmful, or violates the rights of others.
• **Spam:** Utilizing the Service to send unsolicited, deceptive, or prohibited marketing communications.
• **Misuse of Automation:** Configuring automations in a manner that bypasses platform restrictions, deceives end-users, or violates third-party rules.
• **Unauthorized Access:** Attempting to interfere with, compromise the system integrity, or decipher any transmissions to or from the Zajels servers.
• **System Abuse:** Scraping, data mining, or using automated systems (other than those provided by Zajels) to access the Service in a way that exceeds fair usage.

5. Third-Party Integrations

Zajels allows you to connect the Service to external communication accounts and platforms (“Third-Party Services”).

• **Authorization:** Zajels only accesses data from Third-Party Services with your explicit authorization via secure connection methods.
• **Compliance:** You are solely responsible for ensuring that your use of Zajels complies with the terms and conditions of any connected Third-Party Service.
• **Limitation of Responsibility:** Zajels has no control over, and assumes no responsibility for, the policies, outages, restrictions, or changes imposed by Third-Party Services. Your use of such services is governed by your agreement with those parties.

6. Subscriptions and Billing

Zajels offers various plans, which may include free or paid subscriptions.

• **Fees:** Paid plans are billed in advance on a monthly or annual cycle. All fees are non-refundable unless otherwise expressly stated.
• **Changes:** You may upgrade or downgrade your plan at any time through your dashboard. Changes will be reflected in the next billing cycle.
• **Non-Payment:** Failure to pay subscription fees when due may result in the suspension or termination of your access to the Service.

7. Usage Limits and Fair Use

To ensure the stability and performance of the Service, Zajels may enforce usage limits (e.g., number of messages, automation runs, or connected accounts). Exceeding these limits may result in restricted functionality or additional fees. We reserve the right to monitor usage patterns to ensure compliance with our fair use standards.

8. User Content and Responsibility

You retain all ownership rights to the data, text, and messages you process through the Service (“User Content”). You are solely responsible for the accuracy, legality, and appropriateness of all User Content. You represent that you have obtained all necessary consents from your end-users to process their data via Zajels.

9. Intellectual Property

The Zajels platform, including its software, design, logos, and original content, is and will remain the exclusive property of Zajels and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

10. Termination and Suspension

Zajels reserves the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason. You may terminate your account at any time by ceasing all use of the Service.

11. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ZAJELS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY SPECIFIC BUSINESS OUTCOME WILL BE ACHIEVED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZAJELS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL. IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO ZAJELS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to defend, indemnify, and hold harmless Zajels and its employees, contractors, and directors from and against any claims, damages, obligations, losses, and expenses (including legal fees) arising from your use of the Service, your User Content, or your violation of these Terms.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service following the posting of updated Terms means that you accept and agree to the changes.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

16. Contact Information

For any legal inquiries or notices regarding these Terms, please contact us at: