Clear Insights.
Better Decisions.
Stop guessing what works. Zajels Analytics Engine turns raw customer interactions into beautiful, actionable data that drives growth.
Numbers that make sense.
Data is useless if you can't read it. We stripped away the convoluted dashboards and built an Analytics Engine that speaks human. See exactly how your team, automations, and audience are performing in seconds.
- ✓Built for business leaders, not analysts
- ✓Real-time metric tracking
- ✓Exportable reports
Measure what matters.
Every metric you need to optimize your communication strategy.
Volume Trends
See when you get the most messages so you can staff your team correctly and avoid bottlenecks.
Response Tracking
Measure exactly how fast your team replies. Identify delays before customers complain.
Automation Success
Track how many conversations your flows handle without human intervention. See your ROI instantly.
Engagement Rates
Understand which outbound messages and content pieces are actually getting clicked and read.
Team Performance
View individual agent metrics to reward top performers and train those who are struggling.
Custom Reports
Export your exact data cuts as beautiful PDFs to share with stakeholders or clients.
From data to action.
Spot the trend
Notice that response times spike every Friday afternoon through the dashboard.
Find the root cause
Drill down and see that "Order Status" questions account for 60% of Friday volume.
Deploy the fix
Build an automated flow for "Order Status", eliminating the Friday spike entirely.
Confidence in leadership.
Operations Managers
Stop guessing if you need to hire more support staff. Use concrete volume trends to justify headcount, optimize schedules, and prove the efficiency of your current team.
Founders & Execs
Get a 10,000-foot view of customer happiness in a 3-minute glance. Keep a pulse on how well the company communicates without having to micromanage individual conversations.
Stop guessing.
Start knowing.
Unlock the insights hidden in your customer conversations. The numbers are waiting for you.
Unlock Your Analytics