Automation Flow

Work Smarter.
Not Harder.

A powerful, no-code automation builder that handles repetitive tasks instantly. Design intelligent logic flows that respond to customers while you sleep.

New Message Received
?
Contains "Shipping"?
Send Shipping Policy

Scale without losing soul.

As your business grows, answering the same questions manually becomes impossible. The Automation Flow lets you bottle your best responses and logic into automated sequences that feel completely human.

  • Visual, intuitive builder
  • Zero coding required
  • Infinite branching logic
Free your team

Let Zajels handle the repetitive queries. Reserve your human team's energy for the complex, high-value conversations that actually require judgment and empathy.

Tools for limitless creation.

Everything required to build powerful, responsive systems.

Smart Triggers

Launch flows based on incoming keywords, specific channels, or scheduled times.

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Conditions & Routing

If/Then logic splits the flow. Route VIP customers differently than first-time browsers.

🎬

Instant Actions

Send texts, assign tags, update statuses, or hand off to a live agent seamlessly.

Time Delays

Wait minutes, hours, or days before sending follow-ups to make it feel natural.

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Pre-built Templates

Don't start from scratch. Use our proven automation blueprints and customize them.

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Failsafe Handoffs

If the bot gets stuck, it gracefully pauses and alerts a human team member instantly.

Visualize the logic.

1

Set the Trigger

Decide what kicks off the automation. For example: "Customer DMs the word PRICING".

2

Add Conditions

Filter the audience. Are they a returning customer or brand new? Split the path.

3

Define Actions

Send the correct reply immediately, tag them in your CRM, and close the chat.

Trigger: Keyword "Help"
Condition: Business Hours?
Yes: Route to Team
No: Send Auto-Reply

Endless possibilities.

Lead Qualification

Automatically ask incoming prospects 3 quick questions about their budget and timeline. Only pass the hot, qualified leads to your sales team's inbox.

Impact: 300% Higher Sales Efficiency

Order Tracking

"Where is my order?" is the #1 support question. Build a flow that recognizes the phrase, fetches the shipping link, and replies in 0.5 seconds without human intervention.

Impact: Massive Ticket Reduction

Stop doing robot work.
Let the system handle it.

Design your first automated flow in minutes. See the difference in your team's workload immediately.

Build Your First Flow

© 2026 Zajels. The intelligent command center for conversations.

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