All Conversations.
One Single Place.
Stop jumping between tabs. Zajels brings all your customer messages into a beautifully organized timeline, allowing your team to respond with speed, context, and confidence.
Clarity from chaos.
Customer interactions happen everywhere—Instagram, Facebook, website chat, and email. The Unified Inbox merges these streams into a single, clean workspace.
- ✓For teams craving organization
- ✓Never miss another message
- ✓Instant customer history context
Speed is the currency of customer experience. When your team doesn't have to switch apps to find context, response times drop from hours to minutes.
Everything you need to connect.
Powerful tools hidden behind a beautifully simple interface.
Multi-Channel Merge
Instagram, Messenger, and Web chat seamlessly combined into one readable timeline.
Real-Time Sync
Messages appear instantly. No refreshing required. Your team is always up to the second.
Team Assignment
Route specific conversations to the right team member with a single click. Zero overlap.
Contextual History
View past interactions alongside current messages to provide personalized support.
Internal Notes
Leave invisible notes for your team right inside the chat timeline for flawless handoffs.
Quick Replies
Save your best answers and send them with a shortcut to crush response times.
How it flows.
A message arrives
Whether from IG or Messenger, it lands instantly in the unassigned queue.
Context is loaded
Zajels instantly pulls up the customer's previous chats and order history.
Team resolves
An agent takes ownership, replies rapidly using saved templates, and closes the loop.
Built for modern business.
E-commerce Brands
Turn pre-purchase questions into sales instantly. By having all product inquiries and order issues in one view, support teams can unblock buyers before they abandon their carts.
Agencies & Services
Manage client communications without dropping the ball. Assign VIP client messages to senior account managers automatically and keep a flawless record of all promises made.
Stop switching tabs.
Start connecting.
Join premium teams who have upgraded their customer communication to Zajels. The inbox is waiting.
Get Started For Free